Notification Center

The Notification Center is your unified inbox for all activity across SetGet. Every assignment, @mention, comment, state change, and update that involves you appears here. Instead of checking individual work items or projects for changes, you can review everything from a single location, take action directly, and keep your notification stream organized.

Accessing the Notification Center

Click the bell icon in the top navigation bar to open the Notification Center. If you have unread notifications, a count badge appears on the icon.

The Notification Center opens as a panel on the right side of the screen. Click Open full inbox at the top of the panel to view notifications in a full-page layout.

Keyboard shortcut

Press I to toggle the Notification Center panel from anywhere in SetGet.

Notification list

The notification list shows all your notifications in reverse chronological order (newest first). Each notification entry displays:

Element	Description
Icon	Visual indicator of the notification type (comment, assignment, mention, etc.)
Title	The work item or page title the notification relates to
Event description	What happened (e.g., "Alice commented on WEB-42")
Project	The project where the event occurred
Timestamp	When the event happened (relative time, full date on hover)
Read/unread indicator	Unread notifications have a blue dot

Click any notification to navigate directly to the relevant work item, comment, or page.

Notification types

SetGet generates notifications for the following events:

Type	Trigger	You receive when...
Assignment	A work item is assigned to you	Someone adds you as an assignee
Unassignment	You are removed from a work item	Someone removes you as an assignee
Mention	You are @mentioned in a comment or description	Someone types @your-name
Comment	A new comment is posted	You are subscribed to the work item
Reply	A reply is posted in a thread you participated in	Someone replies to your comment or a thread you are in
State change	A work item's state changes	You are subscribed to the work item
Priority change	A work item's priority changes	You are subscribed to the work item
Due date	A due date is set, changed, or approaching	You are assigned to the work item
Label change	Labels are added or removed	You are subscribed to the work item
Cycle/Module change	A work item is added to or removed from a cycle or module	You are subscribed to the work item
Page comment	An inline comment is added to a page you authored	Someone comments on your page content
Project update	A project update is posted	You are a member of the project

Subscription model

Notifications are driven by subscriptions. You receive notifications for work items you are subscribed to.

Automatic subscriptions

Event	Auto-subscribed
You are assigned to a work item	Yes
You comment on a work item	Yes
You create a work item	Yes
You are @mentioned	Yes (subscribed to the work item going forward)

Manual subscriptions

To subscribe to a work item you are not assigned to or involved in:

1. Open the work item.
2. Click the bell icon in the work item header.
3. You are now subscribed and will receive notifications for all changes.

To unsubscribe, click the bell icon again.

Managing notifications

Mark as read

• Individual — click a notification to open it (automatically marks it as read), or hover and click the checkmark icon.
• Bulk — click Mark all as read at the top of the notification list.
• Keyboard — press R while a notification is selected to toggle read/unread.

Mark as unread

To revisit a notification later:

1. Hover over the read notification.
2. Click the ... menu.
3. Select Mark as unread.

The notification returns to the unread state and the badge count increments.

Archive notifications

Archive notifications you have addressed to keep your inbox clean:

1. Hover over the notification.
2. Click the archive icon (box with down arrow).
3. The notification moves to the Archived section.

To view archived notifications, click the Archived tab at the top of the Notification Center.

To unarchive, open the archived section, hover over the notification, and click Move to inbox.

Snooze notifications

Temporarily hide a notification and have it reappear later:

1. Hover over the notification.
2. Click the clock icon.
3. Select a snooze duration: 1 hour, 3 hours, tomorrow morning, next week.
4. The notification disappears from the inbox and reappears at the scheduled time.

Filtering notifications

Use the filter bar at the top of the Notification Center to narrow down your view:

Filter	Options
Read status	All, Unread only, Read only
Type	Assignment, Mention, Comment, State change, etc.
Project	Filter by one or more projects
Date range	Show notifications from a specific time period

Filters can be combined. Active filters are displayed as chips and can be removed individually.

Notification actions

From the Notification Center, you can take quick actions without opening the full work item:

Action	How to
Open work item	Click the notification
Mark as read/unread	Click the checkmark icon
Archive	Click the archive icon
Snooze	Click the clock icon
Unsubscribe	Click ... > Unsubscribe from this item

Notification count and badge

The bell icon in the navigation bar shows:

• No badge — no unread notifications
• Count badge — number of unread notifications (up to 99+)

The count updates in real time as new notifications arrive and as you read or archive them.

Keyboard shortcuts

Shortcut	Action
I	Toggle Notification Center
↑ / ↓	Navigate between notifications
Enter	Open selected notification
R	Toggle read/unread
E	Archive selected notification
Esc	Close Notification Center

Notification grouping

Related notifications are grouped to reduce clutter. For example, if five people comment on the same work item within a short window, the Notification Center may display a single grouped entry:

5 new comments on WEB-42: Fix login redirect

Click the grouped notification to expand and see individual entries.

Grouping rules

Condition	Grouped
Multiple comments on the same work item within 1 hour	Yes
Multiple state changes on the same work item	Yes
Notifications from different work items	No (shown separately)
@Mentions	Never grouped (always shown individually)

Real-time updates

The Notification Center updates in real time. When a new notification arrives:

• The bell icon count badge increments immediately.
• If the Notification Center is open, the new notification appears at the top of the list.
• A brief toast notification appears in the bottom-right corner of the screen (unless Do Not Disturb is enabled).

Best practices

• Triage regularly — check your notifications at the start and end of each day to stay current.
• Archive aggressively — once you have acted on a notification, archive it to keep your inbox focused.
• Use filters — if you are looking for a specific type of notification, filter by type or project rather than scrolling.
• Adjust preferences — if you receive too many notifications, customize your Notification Preferences to reduce noise.
• Unsubscribe from irrelevant items — if you are getting notifications for work items you no longer need to follow, unsubscribe directly from the notification.
• Use snooze for items that need follow-up — if you cannot act on a notification right now, snooze it to resurface later rather than leaving it unread.

Related pages

• Notification Preferences — Control which events generate notifications
• Email Notifications — Email delivery settings
• Comments and Activity — Commenting and activity tracking
• Reactions — Emoji reactions