Every work item in SetGet has a built-in discussion area where team members can leave comments and view the complete activity history. Comments support rich text formatting, @mentions, threaded replies, and emoji reactions. The activity feed captures every change made to the work item — state transitions, priority updates, assignee changes, and more — providing a complete audit trail.
Drag and drop a file into the comment editor or click the attachment icon to upload a file. Supported file types include images, PDFs, documents, and archives. Files are stored in the instance storage and linked in the comment.
Replies are nested under the parent comment and displayed in chronological order. Each reply shows the author, timestamp, and supports the same rich text formatting as top-level comments.
React to comments with emoji to express agreement, acknowledgment, or feedback without adding a new comment.
Hover over a comment.
Click the emoji icon (smiley face).
Select an emoji from the picker.
Your reaction appears below the comment.
If others have already reacted with the same emoji, the count increments. Click your own reaction again to remove it. See Reactions for the full guide.
Comments generate notifications according to the following rules:
Event
Who is notified
New comment
All subscribers of the work item
Reply to a thread
All thread participants
@mention
The mentioned member
Reaction
The comment author (if enabled in preferences)
The commenter is auto-subscribed to the work item when they post. Assignees are subscribed by default. Other members can manually subscribe. See Notification Preferences for control over what generates notifications.
Use @mentions deliberately — mention people when you need their specific input. Avoid mentioning large groups for routine updates.
Use threaded replies — keep conversations organized by replying in threads rather than posting separate top-level comments.
Use reactions for simple acknowledgment — a thumbs-up reaction is often more efficient than a "sounds good" comment.
Write actionable comments — state what you need, what decision is pending, or what the next step should be. Avoid ambiguous comments.
Check the activity feed — before asking "what changed?", check the activity feed for a complete history.
Format code and technical content — use code blocks and inline code formatting to make technical comments readable.
Pin important decisions — when a comment thread reaches a decision, summarize it in the work item description so future readers do not have to scan the entire comment history.
Keep comments professional — comments are part of the project record. Write clearly and constructively.
Comments and Activity
Every work item in SetGet has a built-in discussion area where team members can leave comments and view the complete activity history. Comments support rich text formatting, @mentions, threaded replies, and emoji reactions. The activity feed captures every change made to the work item — state transitions, priority updates, assignee changes, and more — providing a complete audit trail.
Adding a comment
Ctrl+Enter/Cmd+Enterto submit.The comment appears immediately and is visible to all project members who have access to the work item.
Rich text comments
The comment editor supports the same formatting capabilities as the page editor, scaled down for comment-sized content:
Ctrl+B/Cmd+Bor**text**Ctrl+I/Cmd+Ior*text*~~text~~`code`orCtrl+E/Cmd+E```on a new line-at the beginning of a line1.at the beginning of a line[]at the beginning of a lineCtrl+K/Cmd+Kor[text](url)#through###for H1-H3>at the beginning of a linePasting content
You can paste formatted text, images, or code snippets directly into the comment editor. The editor preserves the original formatting when possible.
File attachments in comments
Drag and drop a file into the comment editor or click the attachment icon to upload a file. Supported file types include images, PDFs, documents, and archives. Files are stored in the instance storage and linked in the comment.
@Mentions
Tag team members in comments to notify them and draw their attention to the discussion.
How to mention someone
@in the comment editor.Enterto insert the mention.The mentioned member's name appears as a highlighted link in the comment.
Mention notifications
When you @mention someone:
Mentioning groups
You can also mention:
@member-name@assigneesThreaded replies
Comments support threaded replies for focused discussions that do not clutter the main comment stream.
Replying to a comment
Replies are nested under the parent comment and displayed in chronological order. Each reply shows the author, timestamp, and supports the same rich text formatting as top-level comments.
Thread behavior
Editing comments
You can edit your own comments after posting:
Edited comments display an "(edited)" label with the edit timestamp. The original content is not preserved — only the latest version is shown.
TIP
Edit comments promptly after posting if you notice a mistake. Frequent edits after others have replied can be confusing.
Deleting comments
Who can delete
WARNING
Deleting a comment is permanent. Replies to a deleted comment remain visible, but the parent comment is replaced with a "[deleted]" placeholder.
Reactions on comments
React to comments with emoji to express agreement, acknowledgment, or feedback without adding a new comment.
If others have already reacted with the same emoji, the count increments. Click your own reaction again to remove it. See Reactions for the full guide.
Activity feed
The activity feed is a chronological log of every change made to the work item. It appears alongside comments in the work item detail view.
What the activity feed tracks
Activity feed display
Each activity entry shows:
Filtering the feed
You can toggle between three views in the discussion area:
This lets you focus on the discussion or the change history depending on your needs.
Comment notifications
Comments generate notifications according to the following rules:
The commenter is auto-subscribed to the work item when they post. Assignees are subscribed by default. Other members can manually subscribe. See Notification Preferences for control over what generates notifications.
Comment permissions
Keyboard shortcuts for comments
Ctrl+Enter/Cmd+EnterCtrl+B/Cmd+BCtrl+I/Cmd+ICtrl+K/Cmd+KCtrl+E/Cmd+EEscBest practices
Related pages