Email Templates

SetGet sends transactional emails for key user interactions. The Email Templates page in the Admin Panel lets you customize the content, layout, and branding of each email type to match your organization's voice and style.

Navigate to Admin Panel > Email Templates or go directly to /backoffice/settings/email-templates.

Available templates

SetGet includes the following customizable email templates:

Template	Trigger	Description
Welcome	New user registration	Sent when a user creates an account
Workspace Invitation	Member invited to workspace	Contains a link to join the workspace
Password Reset	Password reset request	Contains a time-limited reset link
Magic Link	Magic link login request	Contains a one-time login code
Notification Digest	Scheduled digest delivery	Summarizes unread notifications

Template structure

Each email template consists of the following editable parts:

Part	Description
Subject line	The email subject. Supports template variables.
Header	Top section of the email body, typically containing logo and greeting.
Body	Main content area with the message and call-to-action.
Footer	Bottom section with unsubscribe links, legal text, or contact info.

All templates use HTML with inline CSS for maximum email client compatibility.

Editing a template

1. Navigate to Admin Panel > Email Templates.
2. Select the template you want to edit from the list.
3. The editor opens with the current template HTML and a live preview panel on the right.
4. Make your changes in the HTML editor.
5. Use the Preview tab to see how the email renders.
6. Click Send Test to send a preview email to your admin address.
7. Click Save to apply the changes.

TIP

Always send a test email after editing a template. Email clients (Gmail, Outlook, Apple Mail) render HTML differently, and the preview panel may not catch all rendering issues.

Template variables

Template variables are placeholders that SetGet replaces with real values when sending each email. Variables use double-brace syntax: .

Global variables (available in all templates)

Variable	Description	Example Output
	Instance name from General Settings	SetGet
	Instance URL from General Settings	https://setget.example.com
	Current year	2026
	URL of the instance logo	https://setget.example.com/assets/logo.png

Welcome email variables

Variable	Description
	Display name of the new user
	Email address of the new user
	Direct link to the login page

Workspace invitation variables

Variable	Description
	Name of the person who sent the invitation
	Name of the workspace
	URL slug of the workspace
	One-click link to accept the invitation
	Assigned role (Admin, Member, Guest)
	Invitation expiration date

Password reset variables

Variable	Description
	Display name of the user
	Time-limited password reset link
	How long the link remains valid (e.g., "30 minutes")

Magic link variables

Variable	Description
	Display name of the user
	One-time login code
	Direct login link with embedded code
	Code validity period

Notification digest variables

Variable	Description
	Display name of the recipient
	Total number of unread notifications
	Array of notification objects for iteration
	Time window of the digest (e.g., "Last 24 hours")
	Link to notification preference settings

HTML editing guidelines

When editing email templates, follow these guidelines for best compatibility:

1. Use inline CSS. Most email clients strip <style> blocks. Apply styles directly with style="" attributes.
2. Use table-based layout. Flexbox and CSS Grid are not supported in many email clients (especially Outlook).
3. Keep images small. Large images slow loading and may be blocked by default in some clients.
4. Provide alt text. Always include alt attributes on images for accessibility and when images are blocked.
5. Test across clients. At minimum, test in Gmail (web), Outlook, and Apple Mail.
6. Avoid JavaScript. Email clients strip all JavaScript. Interactive elements will not work.

WARNING

Incorrectly formatted HTML can cause emails to render as blank or garbled in some clients. Always preview and send a test email after making changes.

Default template example

Here is a simplified version of the default password reset template:

<table width="100%" cellpadding="0" cellspacing="0" style="max-width: 600px; margin: 0 auto;">
  <tr>
    <td style="padding: 24px; text-align: center;">
      <img src="{{logo_url}}" alt="{{instance_name}}" style="height: 40px;" />
    </td>
  </tr>
  <tr>
    <td style="padding: 24px;">
      <h2 style="margin: 0 0 16px;">Reset your password</h2>
      <p>Hi {{user_name}},</p>
      <p>
        We received a request to reset your password. Click the button below to choose a new one. This link expires in
        {{expires_in}}.
      </p>
      <p style="text-align: center; margin: 24px 0;">
        <a
          href="{{reset_url}}"
          style="background: #3F76FF; color: #fff; padding: 12px 24px;
                  text-decoration: none; border-radius: 6px;
                  display: inline-block;"
        >
          Reset Password
        </a>
      </p>
      <p>If you did not request a password reset, you can safely ignore this email.</p>
    </td>
  </tr>
  <tr>
    <td
      style="padding: 16px 24px; font-size: 12px; color: #888;
               text-align: center;"
    >
      &copy; {{current_year}} {{instance_name}}
    </td>
  </tr>
</table>

Reset to default

If a customized template causes issues or you want to start over:

1. Open the template in the editor.
2. Click Reset to Default at the bottom of the editor.
3. Confirm the action in the dialog.
4. The template reverts to SetGet's built-in default.

WARNING

Resetting a template is irreversible. Your custom content will be lost. Consider copying your current template HTML to a text file before resetting.

Template best practices

Practice	Reason
Keep emails concise	Users scan emails quickly; get to the CTA fast
Use a single clear call-to-action	Multiple CTAs reduce click-through rates
Match your brand colors	Consistent branding builds trust
Include an unsubscribe link in digests	Required by most email regulations (CAN-SPAM, GDPR)
Test on mobile	Over 50% of emails are opened on mobile devices

Related pages

• Email / SMTP Settings — Configure SMTP for email delivery
• General Settings — Instance name and logo used in templates
• Authentication Settings — Magic link login triggers the magic link template
• GDPR / KVKK — Email consent and unsubscribe requirements